Visit https://lawcommission.gov.kn/ and search "Consumer Protection Act."

We conduct routine and random inspections. Violations may result in fines or warnings.

Yes, for local and CARICOM businesses within our jurisdiction.

The lowest displayed price.

No. Selling expired products is illegal and carries a $1,000 fine.

Essential goods like meats, rice, dairy, canned foods, toiletries, and select medications. See the full list on our website.

No; however, businesses must follow the Government’s food basket markups: 20% for dry goods, 25% for frozen goods.

Yes. If a defective item causes damage, you may be compensated.

No. The local retailer is responsible for redress.

Yes. Legal rights apply regardless of a warranty.

No. You can opt for a refund instead.

No. You can choose a refund, replacement, or repair.

Only if the item’s condition prevents resale at the original price.

We monitor prices, inspect businesses, educate consumers, and assist with complaints/redress.

Yes, we provide workshops and campaigns. Check our website and social media for updates.

No. Refunds apply only if an item is defective or unfit for purpose.

Yes. They must be in reasonable condition for their price and age.

Yes. Receipts must include business details, date, item description, quantity, and price.

No. Businesses must offer redress for defective items.